Tech

Senior Salesforce Developer

The Small-Medium Business Help Desk (SMBHD) Chicago, IL

• Lead a team of four junior developers across multiple concurrent client engagements: conducting discovery sessions, translating business requirements into technical specifications, defining acceptance criteria, and reviewing all pull requests before deployment
• Drive architecture decisions and present solution designs to client stakeholders through formal readback presentations
• Architect and deliver complex third-party integrations using layered design patterns and entity-specific services for bidirectional data synchronization
• Lead developer for ISP Experience Cloud implementation, including custom design to match existing website theme—public buy-flow and customer portal to pay invoices and manage tickets
• Mentor junior developers through peer-programming sessions, coaching on Apex design patterns, REST/SOAP API integration strategies, and Salesforce best practices
• Manage project delivery timelines, coordinate cross-functional dependencies, and serve as the primary technical point of contact for client escalations
• Serve on company AI Commission evaluating tools and defining governance frameworks for responsible AI integration

Lead Salesforce Developer

ASCM Chicago, IL

• Led the end-to-end architectural design and delivery of a custom bidirectional integration between Salesforce and Maple LMS (Moodle), replacing a fully manual provisioning workflow with 100% automation—reducing fulfillment time from days to seconds
• Orchestrated technical delivery across multiple external vendors and internal teams: delegated deliverables, defined acceptance criteria and unit testing requirements, and enforced Salesforce best practices
• Architected a zero-touch fulfillment engine handling over $20mm in annual B2B/B2C sales volume, automating the entire course provisioning and enrollment lifecycle
• Engineered a rate-limited Asynchronous Apex Queueable Chain pattern to manage the LMS REST API provisioning lifecycle (User Lookup → User Creation → Enrollment), decoupling business logic from transaction boundaries to respect governor limits under high-volume conditions
• Designed a trigger framework for high-volume B2B roster uploads that intelligently routes bulk requests to deferred Batch Apex while processing individual transactions in real-time
• Built a custom Lightning Web App providing a real-time integration pipeline dashboard with granular enrollment tracking, failure diagnostics, and automatic retry capabilities
• Created comprehensive technical documentation and trained cross-functional teams on new systems, workflows, and operational procedures

Salesforce Developer

CapTech Consulting Richmond, VA (Remote)

Global Chemical Distributor ($17bn+ revenue) — Schema Migration & Digital Transformation

• Core developer on large-scale Salesforce schema restructuring, redesigning custom object architectures for suppliers, order quantities, and logistics workflows across North American supply chains
• Developed and optimized Batch Apex jobs to process millions of records—implementing robust error handling, logging, and retry logic to ensure data consistency between legacy and restructured schemas
• Partnered directly with client data stewards and director-level stakeholders to map complex source-to-target field transformations across chemical classification hierarchies
• Ensured the integrity of safety-critical data throughout the migration, including hazardous materials transportation compliance and regulatory reporting data

Global Hotel Company ($5bn+ revenue)

• Built custom Lightning Web Components to automate complex “days of work” calculations for new hotel openings, significantly reducing manual data entry
• Designed and customized Salesforce Surveys in Experience Cloud with custom Apex backend logic

Additional Consulting Engagements

• Key member of the proposal-writing team, refining technical sales language, rhetoric, and positioning for contracts and SOWs valued at over $10mm
• Led client demos at sprint boundaries and worked across distributed Agile/Scrum teams

Salesforce Developer

Nitel Telecommunications Chicago, IL

• Developed within a highly unconventional Salesforce org where all business logic—UI behavior, automation, and data processing—was implemented entirely in backend Apex with no declarative automation
• Diagnosed and resolved chronic CPU timeout errors in production by refactoring inefficient Apex and restructuring SOQL queries, reducing execution time and stabilizing system performance
• Deepened fluency in Apex execution contexts, bulkification patterns, and CPU/heap profiling under tight governor limit constraints

Salesforce Developer / Administrator

Magnet 360 (Mindtree) Minneapolis, MN

• Selected for an intensive 100-day Salesforce development bootcamp in India; led the Capstone implementation project
• Migrated Visualforce pages to responsive Lightning Web Components and converted legacy processes to Flows for a Fortune 500 client
• Streamlined Salesforce reporting processes within an Agile team, improving operational efficiency by 70%
• Delivered code in a CI/CD DevOps environment across engagements ranging from assessment and data migration to full implementation